Appointment Cancellation and Applicable Cancellation Fees
Your appointment is defined as, “the specific time reserved from the office schedule for you with your Naturopathic Doctor, your therapist or with the office staff at a specific date and a specific time for that date”.
We hope that you will take time to notify us of any changes. Should you neglect to call for cancellation as specified below, then you are expected to honour the value of the therapist’s time.
Cancellation Fees are applicable on the following:
Method of Appointment Cancellation
At least 48 hours prior to your appointment, you must contact us via one of the following manners;
Naturopathic & Allergy Clinic
5468 Dundas St. W., Suite 101,
Etobicoke, Ontario M9B 6E3
By telephone: during our regular business hours (416) 207-0207;
-For appointments scheduled on Monday morning, the cancellation must be done during our business hours on Saturday or earlier.
– For appointments scheduled on a day preceded with a holiday, the cancellation must be done during our regular business hours on the working day preceding the holiday with more than 48 hours prior to your to the appointment.
Overseas Appointments Cancellation
Due to flight arrangement, airline ticket cost, distance and availability; overseas appointment cancellation notices must be given in writing, during our business hours, more than thirty (30) days before the scheduled appointments and services to grant no cancellation fee. Otherwise, the following cancellation fees apply:
Late Cancellation or No Show Fee
-Patients who give us a proper notice during our business hours (as noted above), will not be charged any fees. Patients who call for cancellation of an examination appointment after our normal business hours for a next day appointment will be responsible for 50% of the total visit and treatments charges. – Patients who do not call to inform us of the cancellation of their appointments and do not show up for their appointments, regardless of their excuse, will be responsible for the entire fee of their missed appointments.
We believe that treatments have a beginning and a definite end, and are never open-ended. Chronic cases may be exceptions.
We search and treat the cause of your illness. Your current symptoms are good indicators for the magnitude of your suffering. We use this point to fine tune the dose of your treatment.
Our treatments are not a band aide. Our treatments are geared to bring health back.
We wish to address and treat all of your symptoms and bring health to you as soon as possible.
Call our front desk at 416-207-0207 and book an appointment for your examination or book a complimentary Q & A consultation with me.
You may email the clinic staff at email@example.com